So, as some of you may know, my darling husband is working in Singapore right now helping get the Sentosa resort up and going for Universal. And, sometime in February I get to join him. We are looking at tickets and researching all the ifs, ands and buts, and have cursed and snarled at all the added costs, the hidden charges and the downright unfriendly attitude by airlines in general.
What we've discovered is something we already knew. Even in this time of economic crisis, instead of trying to lure you in to their airlines, instead the PTB do all they can to make it difficult. Some hide taxes, some won't let you bring more than one suitcase, even on international flights, and some even make you pay for your meals. WTF???
Now, I've been flying my whole life. Logged a lot of miles and have traveled to quite a few countries by air. I've been sprayed on in Hawaii, ran to make connections I should have never been booked on, and patted down in Chicago's O'hare. (my boots had a metal tab on the zipper. Oh, the horror!!!!) I've seen the pendulum swing with fear of terrorism so ridiculously far that my 60 year old mother is on a watch list and can't fly because she forgot to take out her two inch embroidery scissors out of her purse.
Don't get me wrong. I don't mind too much the longer security lines, or having to take my shoes off or even the bother of not being able to take too much liquid on board with me. Safe is good. I like being safe. But doesn't it make sense to make your airline as customer friendly so people will WANT to spend the money and fly???
One of the airlines we are looking at is what I would call a budget airline. The cost is good, and you are allowed to choose your own seat, but the meals are minimal and if you want entertainment, you have to pay to get it turned on. Now from here to my first stop is a good 16 hour flight. You'd think they could throw in a bloody video for free with what I'm paying.
You can upgrade for a hundred bucks, but you don't get to choose your seat then, so you might be in the middle where you have no leg room. If you want a drink, fine, but don't ask for too many or their charge you. And you can't take much on board with you. That's frowned on.
Anyway, we'll weed through the mess and finally book the flight. But I have one pet peeve that I've never understood. If you can't make your flight and want to cancel, why are the penalties almost as much as the flight? Why are there any penalties? If I choose not to go to a motel I've book, if I give enough notice, I'm not charged. If I want to rent a car and decide not to do so before the trip, no one makes me pay anyway. What is it about the airlines that won't let you cancel without grabbing at your wallet. And you can't sell your ticket. Oh no. That would make too much sense. All you'd have to do is notify the airline just like we do when we sell a car. It's not a big deal.
So, rant over. What do you think about airlines and the way they treat consumers? Good...bad...what's your opinion. And if you're curious about another man's opinion, check this youtube video out. http://www.youtube.com/watch?v=5YGc4zOqozo&NR=1 It's a hoot and I love the way he sticks it to the airline! LOL Read the follow up about how the airline scrambled to make it right!
I'll make sure I let you all know the details before I go so you can track me online. Now that is a cool service I can get into.
Hugs to all,
Follow Your Dreams